Returns & Refunds

As each artwork is carefully packaged and shipped, returns and exchanges are not offered for change of mind.

Please choose your artwork carefully and feel free to contact me before purchasing if you have any questions about size, colour or the artwork itself.

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Damaged or faulty artwork

Every order is carefully packaged to help ensure it arrives safely. In the unlikely event your artwork arrives damaged or faulty, please contact me within 7 days of delivery.

Please photograph the packaging before opening it, as well as the artwork and any damage, and email me via the contact page on my website.

I’ll work with you to arrange a suitable solution, which may include a replacement, repair or refund.

Please retain the artwork and all original packaging until the issue has been resolved.

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Colour & appearance

Please note that colours can vary slightly between screens and the physical artwork. Minor differences in colour between an artwork shown online and the artwork received are not considered a fault.

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Commissioned artwork

Deposits paid to secure a commission are non-refundable in the event of change of mind. Any remaining balance is payable once the commissioned artwork is completed, as agreed at the time of booking.

If you have any questions about your order or this policy, please get in touch. I’m always happy to help.